Do you use Skype on more than one device such as your desktop computer or phone? It's possible you may be signed in to a different account on each device.Tap or click your profile picture and both your Skype Name, and the account you're signed in as will be displayed to help you determine if you're signed in to the correct account. Do you use an email address to sign in to other Microsoft products or services such as Xbox, OneDrive, or ? If you recently signed in to one of those other services, it's possible you may be signed in to Skype with a different Microsoft account.Do you have more than one Skype account?.
